How to install your Ten Dot Ten

Installing the clock hands:

Without the battery inserted, position the hour hand (the smaller one) by pressing lightly until you hear a short click, after which it will be possible to do the same procedure for the minute hand (the larger one). Once the clock hands are installed, use the cover cap. The hands must be placed at noon, taking as a reference the hanger on the back of the watch, which points to 12:00.

Once the clock hands are positioned correctly, insert the supplied battery.

Never move the hour hand manually, but adjust the time by gently moving the minute hand clockwise with the index finger, until you reach the desired time. Or you can adjust the time by moving the wheel on the back of the clock.

Wall installation:

Installing your new TenDotTen will be as simple as hanging a picture. In the package you will find a 6x30mm masonry dowel. If the wall where you intend to install the clock is not masonry, but for example made of plasterboard or wood, we invite you to obtain a suitable dowel. You will therefore need a drill for the hole with a star bit for the screw. Once the screw is installed, insert the clock referring to the hanger on the back.

Warranty

We at TenDotTen are happy to have you among our customers and we are at your disposal for any kind of assistance on our products. If you have any questions or requests, please do not hesitate to contact us by phone or by email in the contact details of this page, but first read our FAQ section.

All our products are guaranteed against any manufacturing defect for 24 months from the date of purchase. If the defective item is within the terms of the warranty, we will repair/replace it free of charge and send it to your address. Defects resulting from accidental damage and improper use, alteration and tampering, wear and tear, and normal wear and tear are excluded from warranty.

Assistance

We want you to be completely satisfied with your purchase and will try to help you restore the functionality of your item even if the defect is not covered by the warranty. For this service work, once you have sent us the item, we will evaluate the scope of the intervention in each case and, depending on the type of work required, we will inform you about the time and cost of the repair.

For support write to help@10dot10.it

Return

If you are not satisfied with your purchase, please return the item within 30 days of purchase in its original condition, including packaging. In this case you will be refunded the cost you incurred excluding shipping costs. Or ask us to replace it with another model and we will refund part of the amount paid or charge you if there is a price difference.

For return write to help@10dot10.it